Limited-Time Special Enrollment Period – Now Closed

UPDATED 5/11/2020

The COVID-19 Special Enrollment Period has ended. Washington Apple Health enrollment is open year-round. Contact our Navigators at 509-340-9008 for enrollment help!

UPDATED 4/1/2020

Due to the spread of Coronavirus (COVID-19), the Health Benefit Exchange has announced a temporary special enrollment period for individuals who do not have health insurance and do not qualify for Washington Apple Health or Medicare. Those who qualify will have until May 8 to submit an application and select a plan. Applications submitted after April 8, will have a coverage start date of May 1, 2020.

UPDATED 3/13/2020

As of Monday, March 16 the BHT Office is closed until further notice for all in-person assistance. We will continue to help individuals by phone and email.

For help with health insurance call (509) 340-9008. Individuals can also contact the Health Benefit Exchange Customer Support Center at 1-855-923-4633; TTY: 1-855-627-9604.

If you need immediate in-person assistance call ahead to visit one of these clinic locations:

Unify Mission
120 W Mission Ave
(509) 326-4343

Unify NE
4001 N Cook Street
(509) 483-3427

CHAS
1001 W 2nd Ave 
(509) 444-8200

COVID-19: What does it mean for our work?

The BHT team is trying to be mindful of what is happening in our community and not unnecessarily burden our organizational partners during this time. We fully expect that most, if not all, of our Transformation work together will pause as you redirect your resources toward addressing the COVID-19 pandemic. In the next few days we will be canceling, rescheduling, or repurposing all of our meetings in March and April. We will continue to post updates on this page and our calendar of events, so folks know they are working with the most up to date changes.

Aside from relieving pressure around meetings and Transformation work, we are working on a list of offerings we can do to help. BHT stands ready to reallocate our staff time and expertise in ways that would be most beneficial to our partners and community. However, we don’t want to insert ourselves in places where we aren’t wanted or needed. So if you can think of ways that BHT could be helpful, please email kim@betterhealthtogether.org. We will also be talking with our Board, Community Voices Council, and Provider Champions council to get their feedback.

Thank you for all that you are doing to keep our communities healthy and safe.


Meetings & Events

Last updated 3/19/2020 at 10:00am

3/19 Spokane Collaborative [Canceled]

3/19 Tribal Partners Leadership Council [Canceled]

3/26 Learning Cohort [Canceled]

4/1 Board of Directors [Remote Participation]

4/8 Driving Change in Opioid Use Disorder Treatment [Postponed-6/29]

4/23 Why Race Matters [Canceled-new dates TBD]

Partner Contracts

We are delaying the Year 2 contract start date to at least June 1. We anticipate checking in with folks again in May to either move into contracting or pause a little longer.

We will still be sending the Year 1 contract reporting surveys, so we can pay you for the Year 1 work you completed. Look for information coming soon. Deadline will be very flexible.

Insurance Enrollment

While the BHT Office is closed until further notice for all in-person assistance during the Special Enrollment Period, we will continue to help individuals by phone and email. For help with health insurance call (509) 340-9008.

Learn more…

Coordinated Care’s Telehealth Options

If your insurance provider is Coordinated Care, you have options available for telehealth services.

Internally their call center is prepared to answer related questions from members and providers and for non emergency health concerns. They are advising their members to use our telehealth service, Teladoc, to see a doctor by phone or video, for non-emergency issues. It’s available at no cost to Coordinated Care members, 24-hours a day and all Teladoc providers are in the Coordinated Care network.

Members can get started with Teladoc here:

Apple Health Members: CoordinatedCareHealth.com/Telehealth

Ambetter Members: Ambetter.CoordinatedCareHealth.com Telehealth page

BHT COVID-19 Response

As coronavirus (COVID-19) continues to spread, for the safety of our staff, as well as our partners and the communities we serve, Better Health Together has decided to implement the recommendation for social distancing. On Monday, March 16, the following protocols will go into effect for BHT until at least April 24: 

  • BHT staff will be working from home

  • All BHT-hosted will be either be handled via remote participation, canceled, or rescheduled

  • BHT staff will cease in-person visits to partner organizations

  • BHT staff will participate remotely for externally-hosted meetings

BHT staff will be working on updating our calendar and sending emails partners in the next 1-2 business days regarding affected BHT meetings and trainings.

We recognize that we are fortunate to have the resources and flexibility to make this organizational decision. We want to express our deep gratitude to our health care and community partners for the hard work they do day in and day out and know that the following weeks will challenge all of us.

BHT stands ready to provide community support in any way that we can.  Please reach out if you have questions or ways you think BHT can be helpful.