2025 Community Report

Contents
40 Years of Advancing Oral Health Equity
A Look Back and a Look Ahead
In 1985, we were a fledgling foundation. Under the leadership of Burt Goodman, DDS, founding Board trustee and first president of what was then known as the Washington Dental Service Foundation, we began offering oral health programs and services. Later, in 2017, we changed our name to better reflect who we are, what we do, and why we do what we do. The name Arcora embodies our mission—bending the arc of oral health toward equity—to serve the people of Washington state. And today, we strive to further our mission through new partnerships, innovative approaches, and an unwavering commitment to equity.
In this year’s report, we honor our past—which includes a remembrance for Burt who died in 2024—celebrate our shared accomplishments from last year, and offer inspiration to create a future where no one is left behind.
A Message from Our CEO

Weathering the Winds of Change: Standing with You during Volatile Times
Leading the Foundation over the last 5 years has been a privilege and uniquely challenging. It is gratifying to know that the diversity of experiences and backgrounds among our trustees and staff are more reflective of Washington state. The number and breadth of our programs and initiatives have grown with the times and our “small but mighty” Foundation has positively influenced statewide and national oral health policy to improve the lives of the people of our state.
We’re proud to celebrate our 40th anniversary this year. We also recognize that it comes during a volatile time when every system important to public, oral, and overall health is being eroded. Individuals and families struggling for fair access to resources do not deserve to bear the brunt of damaging policy decisions that further restrict access to essential services.
During tough times I often reflect on the words of a Japanese Buddhist priest and philosopher. He advised individuals to keep their goal(s) in mind, persevere, and not become distracted:
“Worthy [wise] persons deserve to be called so because they are not carried away by the eight winds: prosperity, decline, disgrace, honor, praise, censure, suffering, and pleasure. They are neither elated by prosperity nor grieved by decline. The heavenly gods will surely protect one who is unbending before the eight winds.”
–Nichiren Daishonin
As people, we care deeply about the health and well-being of our neighbors, colleagues, and partners. We can choose to respond with resolute courage and not to be carried away by fear and despair. My takeaway from Nichiren Daishonin’s advice is the importance of resiliency together, so that we are one in “unbending before the eight winds.”
The significant headwinds we are facing is clear evidence that we are making progress towards our goals. Arcora Foundation will continue to stand with you to maintain the gains we have made. Our commitment remains strong to advance innovative public health strategies, systems change, and investment in Black, Indigenous, People of Color, and other populations where health disparities are the greatest. This represents our fidelity to our vision for Washington state, that all people can enjoy good oral and overall health with no one left behind.
It has been our honor to help the people of the state of Washington lead healthier lives and enjoy healthy smiles for the last 40 years. With your partnership, we look forward to another 40 years and beyond.
Vanetta Abdellatif
President and CEO, Arcora Foundation
In Memoriam: Burt Goodman, DDS

As we celebrate the 40th anniversary of the Foundation, we also mark the passing of the man who led the Foundation at the beginning. Burt Goodman, DDS, died in December of 2024. He was 96. In 1985, Burt was the Foundation’s founding Board trustee and first president—then known as Washington Dental Service Foundation. Earlier, he was also heavily involved with the innovative founders of Washington Dental Service—the first dental benefits company in the nation (now Delta Dental of Washington)—and the nationwide Delta Dental Plans system, and served terms as board chairperson of each.
To recognize his work in oral health equity, the Foundation created the Arcora Foundation Dr. Burton H. Goodman Presidential Scholarship at the UW School of Dentistry. The scholarship seeks to expand diversity at the school—from which Burt graduated in 1953—and the dental profession across the state. Years after he left the Foundation and after the formation of the scholarship, Burt said:
“It is at the same time a humbling and comforting experience indeed (at my time of life) to be able to reflect on the good the scholarships have done in terms of educational assistance to minorities and those in need. I’m aware that the recognition was because of my years of pioneer involvement with WDS [Washington Dental Service], WDSF [Washington Dental Service Foundation], and the Delta System, but be assured it was a labor of love—well worth it—and no rewards ever expected.”
-Burt Goodman, DDS
Burt’s other distinctions include the founding chairperson for the Washington State Dental Quality Assurance Commission—which he did while conducting a private practice in Tacoma—the Washington State Dental Association Citizen of the Year Award, and an Arcora Oral Health Hero Award to acknowledge his lifetime of oral health service and role in forming the Foundation.
Burt was an influential figure in Washington state dentistry, dental benefits, and oral health equity. His many contributions—which include the launch of our SmileMobile program*—remain with us. Thank you, Burt, for your leadership and legacy in improving oral and overall health. Read Burt’s obituary.
*Later in the Partnerships section of this report, read about the major milestone our SmileMobile is celebrating this year.




Our Mission:
At Arcora Foundation, our mission is in our name:
bending the arc of oral health toward equity.
Our Vision:
We share our vision with our funder, Delta Dental of Washington:
all people can enjoy good oral and overall health with no one left behind.
Highlights of Our Work
❖Policy Advocacy
Arcora influences decision makers to pass or protect laws, ordinances, and other policy measures that further oral health equity, promote public health, remove barriers, and change systems.
Focus on Fluoridation Remains Vital to Advance Equity
The expansion and protection of access to fluoridated water at the tap remains a priority. Arcora is honored to work with strong community advocates to respond to fluoridation rollback attempts throughout the state. In Lynden, Jonathan Henry, DMD, and Lynnette Ondeck, RN, recruited fellow supporters to participate in advocacy activities such as writing letters and speaking to their city council. To thank them for their efforts, we awarded them 2024 Oral Health Hero Awards. Local advocates in Lynden and in communities across the state are strong voices in support of this cost-effective and equitable way to prevent tooth decay for people of all ages and backgrounds. We are grateful for all our community partners engaged in this work.

“All we can do is educate… Talk to your politicians. Talk to your community leaders. Don’t be afraid. It takes some courage. You have to put yourself out there.”
-Jonathan Henry, DMD, Associate Dental Director at UnityCare NW and Fluoridation Advocate
56%
Percentage of Washingtonians who receive fluoridated water from community water systems compared to 73% of Americans nationally.
At the state level, Arcora and our partners secured $100,000 in the 2024 supplemental state operating budget for a community water fluoridation work group. The group will review findings from the state’s 2023 oral health equity assessment to develop recommendations on how to partner with communities to address oral health disparities and provide education about community water fluoridation and other oral health measures. The group’s findings are due to the legislature in June of 2025.
Learn more about community water fluoridation in Washington state at Water Fluoridation for a Healthy Washington. To watch the Oral Health Hero Award speeches and see other moments from our 2024 partner and alumni event, go to our event page.
Award Recognizes Arcora’s Leadership in Fluoridation Advocacy

We were honored to receive a Fluoridation Special Merit Award at the National Oral Health Conference in St. Louis. The nomination highlighted Arcora as a “major force in advocating for legislative support for fluoridation in Washington state.” The nomination also pointed to our leadership on HB 1251—which the 2023 legislature passed and became law. It requires at least a 90-day public notice before a decision to start or stop fluoridation. This is a joint award from the Association of State and Territorial Dental Directors, American Dental Association, and Centers for Disease Control and Prevention. Arcora staff attended the conference to receive the award and organized a reception there for our national partners.

❖Capacity Building
Arcora provides resources to partners to develop and strengthen their skills, instincts, abilities, processes, and/or sustainability. Examples of resources include funding, education, training, tools, and technical support.
LINs Amplify Impact on Communities
More than 7 years ago, Arcora launched the Local Impact Network (LIN) initiative. The aim was to enlist community wisdom and expertise to unlock communities’ health potential. In that time, community-based organizations, health care providers, local health jurisdictions, and others have come on board to help address the most pressing health issues in their communities. We provide funding, technical assistance, and training to our LIN partners who blend resources to improve oral and overall health opportunities for people who need them most. Our 3 LINs—North Sound (Island, San Juan, Snohomish, Skagit, and Whatcom counties), Pierce County, and Smile Spokane—have evolved to reflect the individual communities they serve and to meet their unique needs. The LINs are examples of what community engagement looks like.
Pierce County LIN Dental Resource Days
The Pierce County LIN continues to have success with their dental resource days. This free service connects people to dental care. The Sumner Community Food Bank has collaborated with LIN partners—including MultiCare, Lindquist Dental, SeaMar, and Medical Teams International—to:
- Increase adults served by 30% from 2023 through 2024.
- Increase individuals served by 15% from 2023 through 2024.
- Deliver care, through Lindquist Dental, to 88 children in 2024.
- Provide 340 free procedures (oral health exams, extractions, fillings, sealants, and fluoride varnishes) valued at nearly $40,000 in 2024.

The dental resource days also connect people to DentistLink—the free dental referral service fully funded by Arcora and Health Care Authority that connects people with Apple Health (Medicaid) or no insurance to care. Dental resource days have become a trusted community resource. In 2025, LIN partners look forward to expanding access, reaching more community members, and strengthening partnerships in Pierce County.
Participatory Budgeting Empowers Smile Spokane Members

Established in 2015, Smile Spokane is the only LIN that uses participatory budgeting to empower members in allocating Arcora anchor strategy funds for oral health initiatives. Anchor strategies are activities—like care coordination, sealants, and medical-dental integration—partners identify that are best suited to meet their communities’ health needs. In partnership with Spokane Regional Health District, LIN members evaluate community-based organizations’ funding needs, collaboratively review proposals, and vote on funds distribution through inclusive decision-making. This process has helped organizations integrate LIN projects into their budgets, reducing reliance on external funding.
For example, Smile Spokane members Aging and Long-Term Care of Eastern Washington (ALTCEW) and the Eastern Washington University Dental Hygiene Clinic (EWUDHC) have collaborated on:
- EWUDHC student-led oral health training for Meals on Wheels participants.
- An EWUDHC student-produced video series on nutrition and oral health for older adults.
- ALTCEW referrals to EWUDHC.
This partnership, powered by participatory budgeting, showcases how organizations leverage their own resources for sustainability and lasting impact. As Smile Spokane expands in 2025, it looks forward to engaging new partners and reaching more communities.
LIN Learning Collaborative

Our learning collaboratives are just one way we support the individual and collective efforts of our LINs. LIN leadership and Arcora staff gathered to share knowledge, support one another, and to contribute to the cross-LIN evaluation. Key themes that emerged focused on community engagement, equity, systems and systems change, LIN infrastructure—in particular, the importance of maintaining network vitality through staff turnover and ensuring projects align with broader network-building efforts—and future strategies and opportunities.
“I really appreciated the open, honest communication about wins and struggles. It was awesome all the way around!”
-April Olsen, SeaMar Community Health Centers health center administrator and Pierce County LIN chair
What’s next for the LINs? Smile Spokane and Pierce County will embark on a cross-LIN learning series to promote knowledge-sharing and collaboration across regions. Arcora will continue to collaborate with the North Sound LIN on their new Oral Health Community of Practice to reinforce our long-term commitment to communities and community-driven strategies to advance oral health equity.
ABCD Coordinators: Better Together!
In work and in life, we are all better when we work together! That’s certainly the case in Northwest Washington, where 5 passionate Access to Baby and Child Dentistry (ABCD) coordinators connected through our North Sound Local Impact Network. The coordinator role involves outreach to organizations where Apple Health-eligible (Medicaid) children receive services to:
- Identify young children eligible for ABCD.
- Orient families to the program.
- Connect children with ABCD-certified dentists.

Recognizing the power of collective impact, the North Sound coordinators launched a collaborative that’s working to ensure every baby and child in the region has access to high quality oral health care where and when they need it. They worked together to develop a stronger, more accessible ABCD support system for families. Now, collaborative members focus on reaching underserved communities with innovative and culturally responsive outreach strategies, working with medical teams that deliver MouthMatters oral health services to provide dental referrals, and ensuring families understand the critical link between early dental care and long-term health. As they work side by side, they can do together what they can’t do alone—share resources, ideas, and strategies—to create lasting change in children’s oral health across the region. Coordinators in other regions have expressed interest in incorporating the collaborative’s model into their work.
“The North Sound ABCD Coordinator Collaborative has fostered regional engagement across our 5 counties with sharing of resources, outreach activities, and promotion of oral health access to care for children and families on Apple Health.”
-Kristen Rezabek, ABCD Coordinator and Health and Nutrition Coordinator for San Juan County Health and Community Services
48%
Percentage of children under age 6 statewide on Apple Health (Medicaid) who have received care thanks to ABCD as of 2023.

Tooth decay remains the number one chronic childhood disease. Access to Baby and Child Dentistry (ABCD) connects Apple Health (Medicaid) eligible children from birth up to age 6 and children with special health care needs through age 12 with specially-trained dentists in their communities. The focus is on tooth decay prevention and educating parents to take good care of their children’s teeth. ABCD is a public-private partnership that includes Arcora Foundation, Washington State Health Care Authority, the UW School of Dentistry, the Washington State Dental Association, providers, and others.
Medical Students Learn Importance of Oral Health Service Delivery

Because the mouth is part of the body, it takes dental and medical teams to increase access to care and support good oral health from an early age. It’s a lesson students at the UW schools of medicine and dentistry are embracing. They partnered with Arcora and Harvard University’s 100 Million Mouth’s initiative to integrate oral health into the school of medicine’s curriculum. MouthMatters collaborated with UW dental students and dental and medical faculty to teach medical students to deliver oral health services during well-child and other exams. The MouthMatters training prepares medical students to graduate ready to address their young patients’ oral health needs with a focus on prevention and oral health education. Last year, 140 medical students participated and provided rave reviews about the curriculum. One student shared appreciation for “the opportunity we have to practice clinical skills in a low-risk environment. I…will carry this knowledge and a tiny bit more confidence with me into rotations.” The partnership continues in 2025, with a vision of all medical students receiving oral health education as part of their professional training. This interprofessional initiative is expanding to other health training programs across the state.

MouthMatters is a systems approach to help medical providers successfully integrate preventive oral health services into well-child visits. MouthMatters trains and supports medical providers to offer these services.
Investments in Washington’s Communities
In 2024, Arcora provided more than $3.5 million in oral health equity investments to support:
- 18 Oral Health Impact grants—which increase access to culturally responsive care, more water (preferably fluoridated) consumption, and healthy food—focused on BIPOC and other populations that experience health disparities.
- 103 sponsorships to organizations for specific events like community celebrations, gatherings, and fundraisers.
- 3 capital grants to health centers—1 community, 2 Native—that serve under invested in communities to expand access to dental care.
- 3 Local Impact Networks (Pierce County, North Sound, Smile Spokane).
$13.9 million
From 2019-2024, we awarded $13.9 million in grants to support oral health initiatives and programs.
Learn more about Arcora’s funding opportunities.
❖Partnerships
Arcora’s collaborative relationships grounded in trust, thought partnership, shared power and decision-making, and accountability where we share a vision to advance oral health equity across Washington state through systems change.
SmileMobile Delivers Miles of Smiles for 30 Years
When the SmileMobile set off for its first community clinics in 1995, we couldn’t have imagined just how far we’d go. Back then, it primarily provided exams, oral health education, fluoride varnish, and sealants to children up to age 13 from low-income families.

Support for our modern dental office on wheels continues to strengthen. In 2006, Arcora joined with Seattle Children’s Hospital (formerly Children’s Hospital) in a partnership that continues to this day. Partnerships have expanded to include tribes, churches, and community-based organizations across Washington state with an emphasis on Black, Indigenous, and People of Color populations. Our goal to travel to people who face barriers to care remains essentially the same. And while we still get lots of kids on the van—we’re seeing more older children, pregnant people, and adults. This is just one way we’ve tried to be responsive to communities’ needs over the years.
While in communities, local dental professionals volunteer their expertise and earn continuing education credits. Over the years, the SmileMobile has done more to support the workforce of the future. UW School of Dentistry students and recently Skagit Valley College dental therapy students participated in supervised clinical trainings.
Since 1995, the SmileMobile has had:
52,000+ clients
and
63,000+ visits.
“Congratulations to the SmileMobile for 30 years of improving the oral as well as overall health of more than 52,000 throughout Washington state. It has been such a privilege to have the opportunity to provide the much-needed care to so many appreciative patients over the years. And it has been such an honor to share the experiences with hundreds of dental staff members, volunteers, students, and Arcora Foundation staff members. We are all looking forward to many more years and miles of healthy smiles!”
-Paul Phillips, DDS, SmileMobile Dentist


As we tune up the van for another year of building partnerships and healthy smiles, we’re committed to being an authentic partner now and down the road into the future.

In parts of Washington state, people with Apple Health (Medicaid) or no insurance have few or no options for dental care. That’s why our SmileMobile travels across the state to deliver oral health services to children and families with limited options by bridging the gap and connecting them to ongoing dental care. The 3-chair modern dental office on wheels holds clinics and community events in partnership with schools, community-based organizations, and tribes.
DentistLink + Project Access Northwest = More Services, Fewer Clicks (and Calls)
Washington state residents who are low income or uninsured have a one-stop option for more free care referrals thanks to an expanded partnership. Project Access Northwest is now part of the DentistLink public-private partnership—handling calls and texts for referrals—that Arcora and Health Care Authority fully funds. The user experience—whether by phone or online—remains the same. But the expanded partnership means, in addition to dental care, users who call or text now find a more comprehensive system of support including:
- Medical and behavioral health care.
- Resources to help access transportation to and from appointments.
- Telephone interpretation services.
But that’s not all! Project Access Northwest also cross-promotes DentistLink to their other clients seeking health services. They referred 86 clients to DentistLink who were initially seeking other health services. This means more referrals, fewer clicks, fewer calls, time saved, and better health outcomes.


Many people come to DentistLink with multiple barriers, especially after calling their local offices. Many private practices don’t accept Apple Health, which often leaves people feeling rejected, or even treated unkindly. By the time they connect with DentistLink, they’re understandably frustrated. But DentistLink’s referral specialists listen with empathy and help guide users toward solutions—turning frustration into empowerment through compassionate care.
“Evan (Evan Tsuruda, DentistLink referral specialist) just called me and helped me tremendously, and I wanted to let you know that his customer service skills are off the chain. He’s a wonderful individual. You need to clone him. I appreciate your help so much, and he was able to help me so much. And now I’m actually excited to call a dentist, and that’s unheard of.”
-DentistLink User in Spokane
89,300+
More than 89,300 total unique users received referrals through DentistLink.

People in Washington state with Apple Health (Medicaid) or no insurance can access dental care when, where, and how they want. DentistLink—a free referral service—connects people to dentists and related resources to support their oral health. This public-private partnership includes Arcora, Health Care Authority, and Project Access Northwest.
Co-Creation Crucial for Systems Change Campaign

Health disparities don’t define a community. The richness of their experiences, traditions, and wisdom allows them to be joyous and thrive. With this in mind, Arcora collaborated with Native Hawaiian and Pacific Islander partners on a social media campaign to help people in the community reach their full health potential. Data show a higher risk of diabetes and other negative health outcomes for them related to sugary drink consumption. Community members and families served by Asia Pacific Cultural Center and Pacific Islander Health Board of Washington informed the messaging and direction of our systems change approach to:
- Increase awareness of sugary drink alternatives.
- Encourage consumption of fewer sugary drinks—and more water—especially during social gatherings.
Leaders and staff from both organizations helped fine tune the campaign and offered their input. In its first run, the campaign delivered more than 14 million ad impressions between July and early October. Each viewer was exposed to the ads 3-7 times, depending on the social media platform, which aligns with the recommended frequency for building awareness. The user-generated videos, featuring a Pacific Islander content creator, achieved a 74% video completion rate, exceeding industry benchmarks.


These campaign successes highlight the importance of listening, learning, and co-creating with communities. Our goal was to create a program that addressed the health care needs of Native Hawaiians and Pacific Islanders but also honor their cultural values, traditions, and lived experiences. Looking ahead, we will evaluate the campaign’s performance, focusing on reach, message retention, and changes in sugary beverage consumption. Once the evaluation is finalized, we hope to apply key insights and explore ways to share this collaborative approach with other communities facing similar health challenges.
Healthy Behavior Curriculum Builds on Tribal Heritage
Building on our partnership with the Native Hawaiian and Pacific Islander communities, we engaged in similar healthy behavior work with our Native partners. Led by Tahoma Peak Solutions—a Native-woman owned firm— this work began with focus groups and resulted in the development of culturally responsive strategies and a plan to bring constituents together to work toward improved oral and overall health.

“This effort has personally inspired me, and I make my own tea blends and drink about a gallon per week. The research is solid regarding the health benefits of tea, and I’ve appreciated the conversations our group has had with Val [Valerie Segrest of Tahoma Peak Solutions]—she is a wealth of information on all things tea and beyond. I recently went to a yoga retreat in Washington and provided tea—Peace Tea of course.”
-Sheila Blacketer, Hygienist with the Confederated Tribes of Grand Ronde
Together, we offered tribal dental programs the Native Infusion: Rethink Your Drink curriculum. This 7-month health education curriculum encourages water consumption—ideally fluoridated tap water—traditional medicinal teas, and other beverages with low or no sugar that are reminiscent of beverages ancestors consumed.


Following our initial meeting, collaborative members participated in monthly community of practice gatherings that convened virtually from April through October. Participating tribes included Swinomish, Tulalip, Muckleshoot, Lummi, and the Confederated Tribes of Grand Ronde. Each month, Tahoma Peak Solutions leaders taught participants about traditional foods and medicines that were available during the time of the gathering, demonstrated how to make beverages from the foods and medicines, and shared the recipes. Participants shared beverages at community events and noted increases in engagement from community members when the beverages were offered. This led to conversations focused on the impact of sugar consumption and the benefits of healthier alternatives.
“Working alongside Matt [Associate Program Officer Matt Gonzalez] and Sarah [Director of Children’s Programs and Tribal Partnerships Sarah Borgida] at Arcora Foundation has been an inspiring experience. Their commitment to culturally relevant health initiatives within Tribal health clinics brings innovation and flexibility to the table, ensuring long-term, meaningful impact. We value this partnership and are excited about the positive changes it will continue to bring to the communities we serve.”
-Valerie Segrest, BSN, MA, Tahoma Peak Solutions Co-Founder and CEO and Native Foods Nutritionist, Muckleshoot Tribal Member
Learn more about Arcora’s tribal partnerships.
Arcora Foundation Board of Trustees

Trustees
Scott Kennedy, MD
Board Chair
MaryAnne Lindeblad, BSN, MPH
Chair-Elect
Public Policy and Communications Committee Co-Chair
Brenden Davis, DMD, MPH
Programs Committee Chair
Andrew Lofton, MUP
Public Policy and Communications Committee Co-Chair
Matt Morton, MEd
Finance and Governance Committee Chair
Ad Hoc Strategic Planning Committee Chair
Kimberly A.C. Wilson
Diversity, Equity, and Inclusion Committee Chair
Ji Choi, DDS
Trustee
Anna Franklin
Trustee
Rachael Hogan, DDS
Trustee
Carmen Méndez
Trustee
Mark Mitchke, MBA
President and CEO
Delta Dental of Washington
Carol Nelson
Delta Dental of Washington Board Chair
Diane Oakes, MPH
Chief Mission Officer
Delta Dental of Washington
New Trustees for 2025
Scott Armstrong
Delta Dental of Washington Board Vice Chair
Sue Yoon, DMD
Trustee