Handling Medical Emergencies in the Dental Office

Handling Medical Emergencies in the Dental Office

(1.25-HR, recorded webinar)

During this webinar, Dr. Fonner will discuss important ways to prepare your dental team for any urgent scenario that may occur in the dental office, including the development of an effective emergency kit. She will also introduce the use of a free tool called Ten Minutes Saves A Life! Lastly, Dr. Fonner will discuss how to recognize and manage common emergencies.

Learning Objectives:

  • Understand office preparation priorities and the six important features of an emergency kit
  • Recognize and know how to manage nine of the most common medical emergencies
  • Describe the importance of cognitive aids and how to integrate them into practice

Presenter: Andrea Fonner, DDS

Dr. Andrea Fonner is a board-certified mobile dentist anesthesiologist based out of Bellevue, Washington.  She is currently serving as the President-Elect of the American Dental Board of Anesthesiology (ADBA) and has been a board examiner and primary contributor for many years.  She serves in various positions with the American Dental Society of Anesthesiology (ADSA).  Nationally, she is on the Board of Directors and is the Director of the Assistant’s course; locally, she is the President of the Washington component.  She is the President and Co-Founder of the Washington State Society of Mobile Dental Anesthesia (WSSMDA).  Her passion is teaching dentists around with world about ways to improve patient safety.  She was the co-creator of the ADSA Ten Minutes Saves a Life! ® emergency application and manual, which is the only cognitive aid that exists for dentistry and is used all around the world.  She is the Co-Director of a High-Fidelity Human Simulation course and is the Co-Director for the Oregon Academy of General Dentistry Parenteral Moderate Sedation course.  The best part of each day is spending time with her husband, Matt, and their beautiful identical twin girls, Lauren and Charlotte.

Arcora Foundation is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Arcora Foundation designates this activity for 1 continuing education credit.

If you have questions or would like more information about this course, please contact Heather Knaplund at hknaplund@ArcoraFoundation.org.

Original Release Date: November 2021

Expiration Date: November 2024

Introduction to Motivational Interviewing for Oral Health Professionals

Start the Course

Motivational Interviewing is a collaborative, goal-oriented method of communication with a focus on the “language of change.” This approach is used by oral health professionals to strengthen patient motivation to move towards a specific health goal by eliciting and exploring their own incentive for a lifestyle change.

In this webinar, Dr. Matt Allen introduces this evidence-based method of patient communication, specifically tailored toward oral health professionals. Through Dr. Allen’s own unique style, participants experience both the spirit and core skills of Motivational Interviewing. Participants receive practical tips on how to start incorporating Motivational Interviewing into their practices, which can ultimately be revolutionary for both the patient and the oral health professional.

Learning Objectives:

  • Contextualize what Motivational Interviewing is (and what it is not)
  • Explore why oral health professionals should want to incorporate Motivational Interviewing into their work
  • Apply the core skills of Motivational Interviewing to common dental workflows like the caries risk assessment, self-management goal setting, and teledentistry
  • Re-imagine the process of sharing information with patients using Motivational Interviewing methods

PLEASE NOTE: You will hear references to a Part 2 session during this course. This was a follow-up coaching workshop provided for the live webinar participants only and will not be posted.

Arcora Foundation is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Arcora Foundation designates this activity for 1 continuing education credit.

If you have questions or would like more information about this course, please contact Heather Knaplund at hknaplund@ArcoraFoundation.org.

Original Release Date: October 2021

Expiration Date: October 2024

Start the Course

Apple Health Dental Billing Basics

Start the Course

(1-CDE Credit, Self-paced)

In partnership with the Washington Health Care Authority, Arcora Foundation is proud to feature this 1- CDE credit self-paced.

Working with insurance providers doesn’t have to be frustrating and complicated. The Washington Health Care Authority’s Apple Health Medicaid system makes it easy for providers to enroll, submit claims, and receive payments in a timely manner. The Apple Health Dental Billing Basics will help you get started.

And the time has never been better to add Apple Health patients to your practice. The reimbursement rates received a significant increase in the 2020 legislative session, sending a message that policymakers also understand the importance of oral health, especially for those who have been unable to access dental care.

At the conclusion of the session, participants will:

  • Learn the nuts and bolts of signing up and billing with Apple Health
  • Have access to valuable resources such as web links, PDFs, and contact information for technical assistance
  • Hear from current Apple Health dental providers about how they make Apple Health work in their practices

Arcora Foundation is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Arcora Foundation designates this activity for 1 continuing education credit.

If you have questions or would like more information about this course, please contact Heather Knaplund at hknaplund@ArcoraFoundation.org.

Original Release Date: June 2021

Expiration Date: June 2024

Start the Course

Educating Patients: Talking About Fluoride

Start the Course

(1-HR, recorded webinar)

In partnership with the Washington State Dental Association and the Washington Dental Hygienists’ Association, Arcora Foundation is proud to feature this one hour webinar.

Many patients are likely to read or hear inaccurate information about fluoride or fluoridation through web searches and social media. This webinar seeks to strengthen the ability of dental professionals to have brief, productive conversations with patients about fluoride to help them achieve good oral health.

Participants will: 

  • Summarize recent research and clinical guidance
  • Describe a step-by-step approach to engaging and educating patients
  • Use role-play to assess how to engage chairside with patients

Presenters:

Matt Jacob, BA, is a public health communication and marketing consultant who lives in Washington D.C. As the owner of Jacob Strategies, he provides training and technical assistance to nonprofits, foundations, and state and local health departments. Previously, he managed communications for the Pew Children’s Dental Campaign and the Children’s Dental Health Project.

Rich Gibson, RDH, BS, serves on the Public Relations Committee and Community Fluoride Task Force with the Washington Dental Hygienists’ Association. Prior to his work in Washington, Rich worked with the Florida Dental Hygiene Association to bridge the gap between doctors and hygienists to gain approval for local anesthesia and promote community fluoride acceptance. His current position supports four doctors on Whidbey Island, providing excellent patient care and community volunteerism.

Arcora Foundation is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Arcora Foundation designates this activity for 1 continuing education credit.

Target Audience: This course is designed for dental professionals and others who provide patient education.

If you have questions or would like more information about this course, please contact Heather Knaplund at hknaplund@ArcoraFoundation.org.

Start the Course