Teledentistry 101 & COVID-19 Limited Evaluations

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Teledentistry Overview

Many people face barriers to accessing dental care including the cost of dental care, fear, geographic distribution of dental offices, and linguistic/cultural barriers. Teledentistry is an opportunity to address these barriers by bringing dental care to community sites where underserved populations receive educational, social, and general health services and to link services provided in the community with dental clinics where more advanced services can be provided. This is a proven strategy to increase access to preventive services.

This webinar has been updated to include the necessary information to be responsive to the growing need for safe patient care during the COVID-19 pandemic. Including; remote services that are available, opportunities to address emergency dental demand, and new reimbursement methods.

Learning Objectives:

  • At the conclusion of the session, participants will:
  • Understand an innovative dental delivery model designed to reduce the burden of dental disease and increase access to affordable dental care.
  • Outline factors that are considered for planning and implementing teledentistry services and infrastructure requirements.
  • Discuss telehealth regulatory variations from state to state and its impact on practice, parity, and reimbursements.
  • Discuss Washington teledentistry regulations and reimbursements and its impact on project sustainability.


Dr. Nathan Suter

A graduate of the University of Missouri-Kansas City (UMKC) School of Dentistry with a Doctorate of Dental Surgery degree, Dr. Suter also has a Bachelor of Science degree in Business Administration from Webster University in St. Louis. Dr. Suter was the Oral Health Director and a practicing dentist at COMTREA Comprehensive Health Center, a federally-qualified health center (FQHC), in Festus, from 2013 to 2018. He was instrumental in starting the dental program at the fast-growing network of FQHC dental clinics in Jefferson County, MO. As oral health director, he secured over $2.5 million dollars in private, state, and federal grants that led to COMTREA’s tremendous growth that includes a team of 60 individuals including 12 dentists, six hygienists, and over 24 dental assistants.

Pixie Needham, RDH, MPA

Pixie is the program administrator for the Washington State Medicaid Dental program. She has been with the Health Care Authority since 2017. Prior to coming to the HCA she practiced as a dental hygienist for 27 years in both the private sector and public health. She holds a Master’s in Public Administration from The Evergreen State College and a degree in dental hygiene from Clark College.